Help with Downloading Documents

Click on the document link to download the document. You should get a dialogue box asking if you want to open or save the document. Choose "Save" (which normally is the highlighted option) and select the folder on your PC where you would like to save the document.

Click on the Additional help on downloading documents picture on the Associated Documents panel for additional help with downloading documents.

When the document has downloaded you will see a "Download complete" panel which gives you the option to open the document, open the folder or close the window. To read the document without saving it to your PC, choose "Open", if the document is an Adobe Acrobat PDF and you already have Adobe Acrobat or the Acrobat Reader installed on your PC then the document will open.

If you don't have Adobe Acrobat or Acrobat Reader installed, your PC will display a message saying windows cannot open the file. In this case, you can click on the link below to go to the Adobe website where you can follow the instructions to download the correct Adobe Acrobat reader for your PC. The Adobe Reader is a free download.

Download Adobe Acrobat Reader

If the document is a Microsoft Word document then you should be able to open the document with Microsoft Word, WordPad, or a Microsoft Word-compatible word processing application.

If you don't wish to view the document immediately, choose the save option and make a note of where you saved it for future reference.